Introduction
This Cookie Policy explains how Tvara Ltd, trading as Tvara AI, uses cookies and similar technologies on tvaraai.co.uk.
1. What Are Cookies?
Cookies and similar storage technologies are small pieces of information stored on or accessed from your browser or device. They can help websites operate securely, remember preferences and understand how visitors use the service.
2. Strictly Necessary Technologies
These are required for core website or platform functions such as secure sessions, authentication, security and remembering cookie-consent choices.
3. Analytics Technologies
Analytics technologies help us understand how visitors use our website. Where consent is required, they remain disabled until the visitor chooses to accept them.
4. Functional and Marketing Technologies
Functional technologies may remember optional preferences. If marketing or advertising technologies are used, they will only be activated in accordance with applicable consent requirements.
5. Cookies Currently Used
Tvara AI does not use analytics, advertising or third-party tracking cookies. If you only browse the public website (tvaraai.co.uk) without signing in, no cookies are placed on your device. The technologies listed below are used to sign you in and keep the application secure; the third-party services further down are limited to fonts and payment processing.
Strictly necessary — always active
| Name | Provider | Type | Purpose | Duration |
|---|---|---|---|---|
| authToken | Tvara AI (first party) | Cookie | Keeps you signed in and controls access to the dashboard and admin areas. Set only after you log in. | 7 days |
| tvara_cookie_consent_v1 | Tvara AI (first party) | Local storage | Remembers your cookie-banner choice so you are not asked again. | Until you clear it |
| tvara:session:authToken | Tvara AI (first party) | Session storage | Holds your session token for the current browser tab. | Cleared when the tab closes |
| tvara:session:user | Tvara AI (first party) | Session storage | Remembers your signed-in account details for the current tab. | Cleared when the tab closes |
| tvara:session:tabId | Tvara AI (first party) | Session storage | Identifies the browser tab so multiple open tabs stay in sync. | Cleared when the tab closes |
| tvara:session:generationId | Tvara AI (first party) | Session storage | Cancels out-of-date background requests after you log in or switch account. | Cleared when the tab closes |
| tvara:auth:event | Tvara AI (first party) | Local storage | Signals log-in and log-out to your other open tabs. Contains no credentials. | Momentary; overwritten on each event |
| tvara:auth:sessionVersion | Tvara AI (first party) | Local storage | Enforces log-out across every open tab. | Until you clear it |
Functional (signed-in call console only)
| Name | Provider | Type | Purpose | Duration |
|---|---|---|---|---|
| theme-mode | Tvara AI (first party) | Local storage | Remembers your light or dark display preference in the voice-call console. | Until you clear it |
Third-party services
| Service | When it loads | Cookies on tvaraai.co.uk | Notes |
|---|---|---|---|
| Google Fonts (fonts.googleapis.com, fonts.gstatic.com) | On every page, to display our fonts | None | Your IP address is processed by Google (USA) to deliver the font files. No cookies are set. |
| Razorpay | Only when you open the wallet top-up window in the signed-in area | None on our domain | Razorpay sets its own cookies on its own domain to process the payment securely. |
| Stripe | Only when you start a subscription checkout | None on our domain | Checkout takes place on Stripe’s own pages, which use Stripe’s cookies. |
We do not use analytics, performance-measurement or advertising cookies. If this changes, we will update this page and the cookie banner first, and any such technology will remain switched off until you consent.
6. Cookie Consent
On first visit, users must be able to choose Accept All Cookies, Reject Non-Essential Cookies, or Preferences. Rejecting non-essential cookies must not prevent access to the core website.
7. Changing Preferences
Users must be able to change or withdraw their cookie choices later using a persistent Cookie Preferences link in the website footer.
8. Third-Party Technologies
Where third-party services use cookies or similar storage/access technologies, non-essential technologies subject to consent requirements should remain inactive until the appropriate user choice has been made.
9. Contact
Questions about cookies can be sent to privacy@tvaraai.co.uk.
Tvara Ltd, company number 16761964, registered office: 7 Snowshill Court, Giffard Park, Milton Keynes, England, MK14 5QG.